Workgripe: Grrr Condescension

[joiedecombat]

Funny the things that'll send your mood spiraling into the toilet.

God, I hate people who get overly literal about polite pleasantries. Yes, yes, too bad I couldn't wave my magic wand and make a gift card magically appear in your hand, but I did offer to connect you to the store where you made your purchases so that they could correct whatever error was made and get your gift card to you. You declined. When I ask if there is anything else I can help you with, therefore, the correct answer is not to reply in a syrupy, patronising voice, "Did you help me with anything?"

Once again I'm left wondering why people seem to believe it's perfectly okay to say crap like that. I could hear "ha ha I have the moral high ground" oozing out of her voice.

Comments

[a-white-rain.livejournal.com]

...what a jerk.

[kelen.livejournal.com]

Egads. o.o What an ass. I'm pretty sure it's the annonymous nature of phone calls. Kind of like the internet. Feel they are safe so don't mind their tongues. u.u

[infinitepryde.livejournal.com]

Commiseration. Phone conversation today:

"... so I'll be getting my money later than expected."

"Yes, ma'am, but since you didn't qualify for the loan, they won't charge you for the loan fees."

"What fees will I be charged for that?"

"Well, your preparation fees came to $X, and the bank still charges you a $30 fee for setting up the account, so you'll be charged a total of $X+30; that means overall, after everything else we talked about, you'll be getting a check for $130 more than you were expecting."

"But what fees will I be charged for getting the check?"

"Just the $X+30, ma'am. Nothing extra, and like I said, $130 less than you were originally expecting."

"I see. So I can't get a straight answer from you. Is there a corporate office I can speak to?"

"..." *rattle off number, wonder what planet the customer lives on*

[joiedecombat.livejournal.com]

A planet where they don't speak English, apparently. Eugh. Much commiseration.

[infinitepryde.livejournal.com]

In other words, the very same planet as yours.