(no subject)
Dec. 20th, 2004 12:30 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
joiedecombatThat talk that Frank wanted to have with me about the telephones turned out to involve a distressing pile of complaints he's apparently received about me. The ones that have particularly stuck in my mind are "Please don't make me talk to Abby again" and "sounds like a computer."
So, I suck and people hate me. Go me.
I know that this is not a job to which I am well-suited. I know that I am not a sparkling people person. I know, and some people on my frindslist can probably agree, that I am not really adept at talking on the phone.
But damn it, it's not like I'm not trying. I smile. I ask people how they're doing. If they call in to report an accident I ask if everyone's okay. I say please and thank you and you're welcome and I wish people a good day.
If it upsets people that I ask "who can I tell him is calling?" before I transfer them over to Frank - because he told me to because he likes to be able to greet them by name when he picks up - how is that my fault?
If I offend people this much when I'm trying to be as friendly and polite as I know how...
...ehn. I don't know. Crappy mood today. Maybe I'll feel better tomorrow.
So, I suck and people hate me. Go me.
I know that this is not a job to which I am well-suited. I know that I am not a sparkling people person. I know, and some people on my frindslist can probably agree, that I am not really adept at talking on the phone.
But damn it, it's not like I'm not trying. I smile. I ask people how they're doing. If they call in to report an accident I ask if everyone's okay. I say please and thank you and you're welcome and I wish people a good day.
If it upsets people that I ask "who can I tell him is calling?" before I transfer them over to Frank - because he told me to because he likes to be able to greet them by name when he picks up - how is that my fault?
If I offend people this much when I'm trying to be as friendly and polite as I know how...
...ehn. I don't know. Crappy mood today. Maybe I'll feel better tomorrow.
