(no subject)

[joiedecombat]

That talk that Frank wanted to have with me about the telephones turned out to involve a distressing pile of complaints he's apparently received about me. The ones that have particularly stuck in my mind are "Please don't make me talk to Abby again" and "sounds like a computer."

So, I suck and people hate me. Go me.

I know that this is not a job to which I am well-suited. I know that I am not a sparkling people person. I know, and some people on my frindslist can probably agree, that I am not really adept at talking on the phone.

But damn it, it's not like I'm not trying. I smile. I ask people how they're doing. If they call in to report an accident I ask if everyone's okay. I say please and thank you and you're welcome and I wish people a good day.

If it upsets people that I ask "who can I tell him is calling?" before I transfer them over to Frank - because he told me to because he likes to be able to greet them by name when he picks up - how is that my fault?

If I offend people this much when I'm trying to be as friendly and polite as I know how...

...ehn. I don't know. Crappy mood today. Maybe I'll feel better tomorrow.

Comments

[funwithrage.livejournal.com]

These are the least logical complaints ever. As long as you're polite and get the job done, they have no damn right to complain--who are these people who are so pathetic that they want the receptionist to be their Best Fwiend Ever? Do they not have lives? Guh! Suck! Will come and kill them. Cheerfully. I hate that attitude.


Sorry you're beseiged by idiots. Hope things get better soon.

[rlebeau.livejournal.com]

You do not talk like a computer. I've heard you talk. You talk like a Southerner who laughs a lot. So there. I'll be on in a few hours. Cheer up 'til then!

[tisiphonemoon.livejournal.com]

Hell - I've decided that Christmas is, for some reason, THE season for asinine complaints. I've heard you on the phone - you aren't *nearly* as incompetent as you seem to think you are. Even when you get phone calls you aren't expecting from people you've never talked to before who are going out of their gourd because someone stole their power.

So there.